BON Loyalty FAQ
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WE DO NOT USE THIS DOMAIN ANY MORE
Enabling customer accounts on Shopify admin
Set up a successful loyalty program
Understand customers' actions
Overview dashboard explained
Set up earning actions
How to enable, disable & edit earn points rules
How birthday reward points works
How complete an order reward works
How social media points works
Set up referral program
Differences between Incremental and Fixed rewards
How to test the referral program
Set up redeeming actions
How to enable, disable, edit & add redeem points rules
How to set up free product reward
How to set up free shipping reward
Customers
Manage your customer list
Shopify status explained
Manage your customers' activities
Adjust customer point balance
Exclude customers from the program
Import customer data via CSV file
Appearance
Customize your store's branding
Name your reward program
How to set up multiple languages for icon title
How to set up multiple languages for the loyalty widget
Customize your widget text
Change widget text of Complete an order and Referral program
Email
Customer email overview
Attribute explanation
How to send a test email
Settings
Hide the loyalty widget on your store
Name your loyalty points
How the point expiration feature works
Activity log
How to use activity log
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How to test the referral program
Here’s how you can test your referral program on your store to make sure it works properly
Step 1: Sign in/Register into an account.
Step 2: In the Referral program tab, click Refer a friend now.
Step 3: The system will generate a distinguished referral URL link. Copy the URL link.
Step 4: Open a new browser tab (Incognito mode) by clicking Ctrl + Shift + N in Windows, or Command + Shift + N in Macbook.
Step 5: Paste the referral URL link and press Enter.
Step 6: If your store is password-protected, enter the password and paste the referral URL link again. This is because after entering the password, the URL will change back to your store's default URL link (Example: bonloyaltydemostore.myshopify.com).
Step 7: Register a new account.
Step 8: After registering a new account successfully, the reward should be given to the referrer and the referred friend. If you choose the reward to be Points, go to My balance tab and you will see the points given because of the referral action. If you choose the reward to be Coupon, the coupon should be in the My reward tab.
Set up earning actions - Previous
Differences between Incremental and Fixed rewards
Next - Set up redeeming actions
How to enable, disable, edit & add redeem points rules
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