Upgrade customer tiers manually
You could manually upgrade tiers for some special customers from Customer details tab.
To upgrade tier manually:
- 1.In the Customer data tab, click on a member’s name
- 2.In customer profile section on the left side, find VIP Tier row. Here you can see the current tier of that Customer.
- 3.Click on the pen icon to upgrade tier
- 4.Select the tier your customer will be placed to
- 5.Click on Upgrade VIP Tier button
Customers who have been upgraded their tier will receive rewards and benefits for that tier.