Upgrade customer tiers manually

You could manually upgrade tiers for some special customers from Customer details tab.

To upgrade tier manually:

  1. In the Customer data tab, click on a member’s name

  2. In customer profile section on the left side, find VIP Tier row. Here you can see the current tier of that Customer.

  3. Click on the pen icon to upgrade tier

  4. Select the tier your customer will be placed to

  5. Click on Upgrade VIP Tier button

Customers who have been upgraded their tier will receive rewards and benefits for that tier.

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