# How complete an order reward works

**How complete an order reward works**

After customers log in/sign up to become members of your loyalty program, they can earn points according to the earning-point rules that you have set up, including completing an order reward. In this setting, you can choose to either reward your customers with a fixed amount of points, or increments of points:

– For increments of points: The number of points customers earn will be proportional to their orders’ value. The more customers spend, the more points they have. For example: If you set up the rule as customers will gain 1 point for each USD spent, when customer A spends $100 for a product, he’ll earn 100 points in his balance.

Note: The default setting of “Increments of points” rule is

*x points for each {{currency unit}} spent,*the value of the currency unit cannot be changed.– For fixed amount of points: The number of points customers earn is a fixed value, and will not be related to how much they spend on their purchases. For example: If you set up the rule as customers will gain 20 points for each order, no matter how much customer A spends, he will earn 20 points in his balance after the purchase.

Furthermore, you can decide whether customers can earn points only after their orders are fulfilled or not.

If you tick the checkbox, your customers can only earn points after you fulfill the purchased items in your Shopify admin.

Last modified 5mo ago