BON Loyalty FAQ
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Enabling customer accounts on Shopify admin
Set up a successful loyalty program
Understand your customers' actions
Overview dashboard explained
Set up earning actions
How to enable, disable & edit ways to earn points
How birthday reward points works
How complete an order reward works
How social media points works
Set up referral program
Differences between incremental and fixed rewards
Set up redeeming actions
How to enable, disable, edit & add ways to redeem
How to set up free product reward
How to set up free shipping reward
Customers
Manage your customer list
Manage your customer's activities
Adjust customer point balance
Exclude customers from the program
Import customer data via CSV file
Appearance
Customize your store's branding
Name your reward program
How to set up multiple languages
Customize text for your widget
Name your loyalty points
Email
Customer email overview
Attribute explanation
How to send a test email
Settings
Enable/Disable BON Loyalty program
BON admin notification
Customize widget text to use complete an order and referral program properly
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How to set up free shipping reward
Besides discount and free product coupon, free shipping reward is also a great way to encourage your customers to spend more to earn more in your store.
To manage this action, please go to Redeem points tab > Click Add more button > Choose Free shipping option. In the settings window, you can see options to name this specific action, the amount of points your customers can redeem to have this free shipping coupon and the maximum shipping value this reward can be applied.
Once you are done with the set up, click Save.
When your customers login to the reward program, they will see this action appear at the Redeem points tab inside the widget. If they want to redeem this free shipping reward, they can click the Redeem button next to it. Our system will give them the specific codes to enter when they checkout.
Set up redeeming actions - Previous
How to set up free product reward
Next - Customers
Manage your customer list
Last modified 1mo ago
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