BON Loyalty FAQ
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Enabling customer accounts on Shopify admin
Set up a successful loyalty program
Understand your customers' actions
Overview dashboard explained
Set up earning actions
How to enable, disable & edit ways to earn points
How birthday reward points works
How complete an order reward works
How social media points works
Set up referral program
Differences between incremental and fixed rewards
Set up redeeming actions
How to enable, disable, edit & add ways to redeem
How to set up free product reward
How to set up free shipping reward
Customers
Manage your customer list
Manage your customer's activities
Adjust customer point balance
Exclude customers from the program
Import customer data via CSV file
Appearance
Customize your store's branding
Name your reward program
How to set up multiple languages
Customize text for your widget
Name your loyalty points
Email
Customer email overview
Attribute explanation
How to send a test email
Settings
Hide the loyalty widget on your store
How the point expiration feature works
BON admin notification
Customize widget text to use complete an order and referral program properly
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How to enable, disable & edit ways to earn points
Rewarding your customers by giving them points for specific interactions is a great way to increase their engagement with your store.
To manage the rules you set up for your customers to earn points, kindly refer to the Earn points tab. You will find every possible point-earning action we offer you there. Clicking so that you will be able to view rules in different groups and check them out easier. In order to enable or disable an action, all you have to do is to click the On/Off button next to each action. To edit the amount of points of each action, please click the Edit button.
Once you are done with the editing, click Save.
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Overview dashboard explained
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How birthday reward points works
Last modified 1mo ago
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