BON Loyalty FAQ
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WE DO NOT USE THIS DOMAIN ANY MORE
Enabling customer accounts on Shopify admin
Set up a successful loyalty program
Understand customers' actions
Overview dashboard explained
Set up earning actions
How to enable, disable & edit earn points rules
How birthday reward points works
How complete an order reward works
How social media points works
Set up referral program
Differences between Incremental and Fixed rewards
How to test the referral program
Set up redeeming actions
How to enable, disable, edit & add redeem points rules
How to set up free product reward
How to set up free shipping reward
Customers
Manage your customer list
Shopify status explained
Manage your customers' activities
Adjust customer point balance
Exclude customers from the program
Import customer data via CSV file
Appearance
Customize your store's branding
Name your reward program
How to set up multiple languages for icon title
How to set up multiple languages for the loyalty widget
Customize your widget text
Change widget text of Complete an order and Referral program
Email
Customer email overview
Attribute explanation
How to send a test email
Settings
Hide the loyalty widget on your store
Name your loyalty points
How the point expiration feature works
Activity log
How to use activity log
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How complete an order reward works
After customers log in/sign up to become members of your loyalty program, they can earn points according to the earning-point rules that you have set up, including completing an order reward. You can decide whether customers can earn points only after their orders are fulfilled or not.
Please note that if you tick the checkbox, your customers can only earn points after you fulfill the purchased items in your Shopify admin.
Related FAQ: How your customers earn points​
Set up earning actions - Previous
How birthday reward points works
Next - Set up earning actions
How social media points works
Last modified 7mo ago
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