BON Loyalty FAQ
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WE DO NOT USE THIS DOMAIN ANY MORE
Enabling customer accounts on Shopify admin
Set up a successful loyalty program
Understand customers' actions
Overview dashboard explained
Set up earning actions
How to enable, disable & edit earn points rules
How birthday reward points works
How complete an order reward works
How social media points works
Set up referral program
Differences between Incremental and Fixed rewards
How to test the referral program
Set up redeeming actions
How to enable, disable, edit & add redeem points rules
How to set up free product reward
How to set up free shipping reward
Customers
Manage your customer list
Shopify status explained
Manage your customers' activities
Adjust customer point balance
Exclude customers from the program
Import customer data via CSV file
Appearance
Customize your store's branding
Name your reward program
How to set up multiple languages for icon title
How to set up multiple languages for the loyalty widget
Customize your widget text
Change widget text of Complete an order and Referral program
Email
Customer email overview
Attribute explanation
How to send a test email
Settings
Hide the loyalty widget on your store
Name your loyalty points
How the point expiration feature works
Activity log
How to use activity log
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Overview dashboard explained
The overview dashboard shows the most important figures of your program's performance.

1. Statistics explanation

From the Dashboard, you can see the all-time performance of your loyalty program, including 4 specifications.
Total members: the number of registered customers at your store.
Rewards redeemed: the number of times rewards have been used by customers, helps you understand how appealing your rewards are
Revenue generated: The total revenue generated from the loyalty program you have set up, including:
  • The total value of purchases using BON reward codes
  • The total value of purchases when clicking Complete an order action in the loyalty widget
This specification helps you understand the total value that BON loyalty has generated for your business.
Revenue ratio: shows the percentage of revenue generated over the total income. That is calculated by the value of all fulfilled orders.
This specification helps you understand the percentage of revenue generated from BON Loyalty accounts for the total income of your business.

2. How to use the overview dashboard

You can display these 4 specifications by period in the statistics section, click the button Filter by to select the period of the statistics.
Related FAQ: Manage your customer list​
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Understand customers' actions
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How to enable, disable & edit earn points rules
Last modified 7mo ago
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Outline
1. Statistics explanation
2. How to use the overview dashboard