BON Loyalty FAQ
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WE DO NOT USE THIS DOMAIN ANY MORE
Enabling customer accounts on Shopify admin
Set up a successful loyalty program
Understand customers' actions
Overview dashboard explained
Set up earning actions
How to enable, disable & edit earn points rules
How birthday reward points works
How complete an order reward works
How social media points works
Set up referral program
Differences between Incremental and Fixed rewards
How to test the referral program
Set up redeeming actions
How to enable, disable, edit & add redeem points rules
How to set up free product reward
How to set up free shipping reward
Customers
Manage your customer list
Shopify status explained
Manage your customers' activities
Adjust customer point balance
Exclude customers from the program
Import customer data via CSV file
Appearance
Customize your store's branding
Name your reward program
How to set up multiple languages for icon title
How to set up multiple languages for the loyalty widget
Customize your widget text
Change widget text of Complete an order and Referral program
Email
Customer email overview
Attribute explanation
How to send a test email
Settings
Hide the loyalty widget on your store
Name your loyalty points
How the point expiration feature works
Activity log
How to use activity log
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Manage your customers' activities
In order to evaluate your reward program's performance to make suitable improvements, you can use Bon Loyalty to track the activities of customers.
From the Dashboard, go to Customers to view the list.
To see the information of a specific account, click on a member’s name. A new window will show up with more detailed information about that member. You will be able to see specific info including the member’s birthday, who referred that member, the last time being seen and the customer tag.
Click View on Shopify to see the account on your Shopify admin.
All the customers’ activities through BON loyalty will be shown by 4 different tabs:
  • Earning points
  • Redeem points
  • Referral activity
  • Order history
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Customers - Previous
Shopify status explained
Next - Customers
Adjust customer point balance
Last modified 9mo ago
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