BON Loyalty FAQ
Search…
Set up earning actions
Set up redeeming actions
Customers
Appearance
Settings
Activity log
Adjust customer point balance
On some specific occasions, you may want to give customers points manually to strengthen the bond and emphasize customers' importance to your store.
To adjust a customer's points, kindly refer to the Customers tab > Click on a member's name. A new window will show up with more detailed information about that member. You can take a look at the Total points info > Click on the pen icon to adjust his/her points. You can also be able to minus his/her points by entering a negative number in the box. After that, you have to enter the reason for this adjustment.
.gif?alt=media&token=47c521fa-961c-43da-bbfb-406dc420d46d)
Copy link